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    Insight
    published
    2025-12-30

    CRM report

    Stock Analysis Template

    Company Information

    • Name: CRM
    • Ticker: CRM
    • Sector: [Sector]
    • Market Cap: [Market Cap]

    1. Financial Health Check

    • Revenue: $37.90B
    • Net Income: $6.20B
    • Net Margin: 16.35%
    • Revenue Growth (3yr CAGR): N/A (Need historical data)
    • ROE (Return on Equity): N/A (Missing Equity)
    • ROIC (Return on Invested Capital): [ROIC (Return on Invested Capital)]
    • Debt/Equity: N/A (Missing Liabilities)
    • Free Cash Flow Yield: [Free Cash Flow Yield]
    • Free Cash Flow Trend: [Free Cash Flow Trend]

    2. Financial Trends

    Revenue vs Net Income

    3. Historical Data

    YearRevenueNet IncomeGross ProfitOp. Cash Flow
    202537.90B6.20B29.25B13.09B
    202434.86B4.14B26.32B10.23B
    202331.35B208.00M22.99B7.11B
    202226.49B1.44B19.47B6.00B
    202121.25B4.07B15.81B4.80B

    4. Competitive Advantage (Moat)

    • Type of Moat: Network Effect & Switching Costs
    • Strength: Wide
    • Description: The company emphasizes the "deeply unified platform" as a key differentiator, suggesting high switching costs. The Data Cloud also benefits from a network effect as usage increases its intelligence and value. Agentforce is driving higher usage of other Salesforce products, creating a halo effect.

    5. Management Quality

    • CEO: Marc Benioff
    • Capital Allocation: Share repurchases and dividends, reinvestment in growth opportunities like Agentforce and Data Cloud, and leaning on partner ecosystem for implementations.
    • Tone: Optimistic
    • Key Quotes:
      • "This is the year of digital labor and it is going to be the year where every Trailblazer is going to become an Agentblazer."
      • "Our goal is to be the number one provider of digital labor in the world."

    6. Growth Prospects

    • Total Addressable Market (TAM): [Size and Growth Rate]
    • Market Share: [Current share and potential to gain]
    • New Products/Services: [Pipeline]

    7. Scuttlebutt & Soft Data

    • Customer Reviews: [Trends in customer satisfaction]
    • Employee Feedback: [Glassdoor ratings, turnover]
    • Channel Checks: [Insights from suppliers or distributors]

    8. Valuation

    • P/E Ratio: [Current vs. Historical vs. Peers]
    • EV/EBITDA: [Current vs. Historical vs. Peers]
    • DCF Fair Value: [Estimate]

    9. Risks

    • [Risk 1: Foreign exchange headwinds impacting revenue.]
    • [Risk 2: Professional services business acting as a headwind to growth.]
    • [Risk 3: Slower growth in the exploration base in FY'26]

    10. Checklist

    • Do I understand the business model?
    • Is the balance sheet healthy?
    • Is management aligned with shareholders?
    • Is the valuation reasonable?
    • Is there a clear catalyst?